Password Reset Made Easy
We’re always looking for ways to make things simpler for our members, and we’re delighted to introduce an easier password reset process. To get started, please watch the short video below and take a moment to familiarise yourself with the new steps.
Watch the video here: HSSCU Password Reset
Steps Involved
We’ve removed the need for a memorable word, making the process quicker and more convenient. Now, you’ll just need your registered email address and date of birth. Once you’ve completed the steps, you’ll receive an email with a secure link to reset your password.
Simply follow the on screen instructions. For added security, we’ll send you a One Time Password (OTP), just enter it when prompted, and your new password will be set.
If you need any help along the way, we’re always here to support you.
